About Les Clefs d’Or

Recognized by the crossed gold keys on their lapels, Les Clefs d’Or Concierges are a welcomed sight in many of the world’s best hotels.

Les Clefs d’Or USA is the only national association of professional hotel concierges, with desks in the lobbies of mostly 4- and 5-star hotels nationwide.

When travelers see the golden keys, they know they’re being assisted by an extraordinarily well-trained professional.  We have the skills, knowledge base, and contacts to open doors for both leisure and business travelers alike — from hidden local treasures to experiences in every corner of the world, you can count on us.

From simple dinner recommendations to creating unique and memorable experiences to helping travelers out of a jam, your Clefs d’Or concierge is ready to assist.   Our worldwide network ensures that there is nowhere we cannot reach or guest request we cannot deliver.  No one knows how to make anything possible for hotel guests better than a Les Clefs d’Or concierge.

Our suggestions are always based on first-hand knowledge and tailored to meet each guest’s unique needs.  And unlike tour desks at some hotels, our recommendations are never driven by incentives or commissions from outside sources.