2022 Board of Directors
A native of Sacramento, California, Tim moved to Los Angeles in 2006 to attend Loyola Marymount University where he graduated with a Bachelors in Theatre Arts. Fresh out of college, Tim began working in hotels, quickly making the ascent into hotel management. After taking a few years to learn about the world of hospitality from an operational standpoint, Tim finally decided that the role of concierge best suited his strengths and interests. Tim landed at Hotel Casa Del Mar in Santa Monica where he has worked for the last eight years. During this time, Tim became actively involved in the concierge community, serving as vice president of the L.A. Concierge Association for five years. He looks forward to embarking on this new journey with the LACA as president and would like to thank the members, general sponsors and gold key partners for their unwavering support. “In Service through Friendship.”
For over 7 years, Sheigh has created extraordinary experiences for guests of Los Angeles. She has held her position of Secretary for the L.A. Concierge Association since 2020 and is very excited and honored to continue the position in 2022. After dedicating nine years to Terranea Resort in Rancho Palos Verdes, Sheigh moved to the big city and joined Four Seasons Los Angeles at Beverly Hills. Most recently, Sheigh was awarded “Rising Star” by the L.A. Concierge Association for her extraordinary commitment to guest service.
Abram is a proud member of the concierge team at the newly opened Fairmont Century Plaza. He began his hospitality journey as a bellman in 2008 with the opening staff of The London West Hollywood, then worked for nearly a decade at the JW Marriott Santa Monica —the last half of which he served at the concierge desk. Before making L.A. his home, Abram worked as a professional dancer and actor, performing in all sorts of places – from Broadway to Moscow to Las Vegas. This is his first year as a part of the LACA Board and he is excited for the opportunity to learn and grow from the experience.
Before Robbin became a highly experienced concierge and member of national association of professional hotel concierges; Les Clefs d’Or USA, he was a professional dancer, choreographer, model, and actor, and is still an active SAG-AFTRA member. He is as comfortable in front of the camera as he is behind the concierge desk. Robbin started his career with limited concierge experience in 1997 at the Marriott’s Beach Place Towers in Fort Lauderdale, FL, and was an integral part of the pre-opening teams for the Trump Organization in Sunny Isles, FL, Fontainebleau Miami Beach, and The St. Regis Hotels & Resorts, Bal Harbour. He is currently working as chef concierge at Sunset Marquis.
2022 Chairs
Joyce Louie has 22 years of luxury hotel experience, starting as a guest service agent at the Waldorf Towers in New York City in 1998. Joyce began her concierge career in 2000 at the Peninsula New York. Joyce has since held chef concierge positions at the New York Palace, Four Seasons Los Angeles, Montage Beverly Hills, and is currently chef concierge at Waldorf Astoria Beverly Hills, where she was part of the pre-opening team. A LACA member since 2010, Joyce served on the LACA Board of Directors as secretary in 2013. In her first year as Social Media Chair Joyce achieved her goal of elevating our association’s presence in the local community and on the national level through our social media outlets. Joyce was voted 2019 and 2020 L.A. Concierge Association Concierge of the Year. As social media chair, her overall goal is to build brand awareness and educate the public on what we represent as a profession and the value hotel concierges bring to the hospitality industry, the travel industry, and our local economy.
Daisaku Vondran started in hotels in Las Vegas during his summers home from the University of Chicago where he found a passion for hospitality that continued after he graduated. Dai has worked at the Sheraton Universal Hotel since 1990 starting as a Bellman and became a full time lobby concierge and member of the LACA in 2003. Daisaku received his “keys” from Les Clefs d’Or in 2006 and has attended most International, National, & Pan-American Congresses since plus 4 Presidential Leadership Summits as Summit Recording Secretary and 4 California Educational Seminars. Dai has served on the Board of the LACA in various positions over the years including multi terms as Secretary, Web Liaison, LACA LCD Liaison, Historian, & Parliamentarian. Daisaku has also served on the membership committee for Les Clefs d’Or USA and was Western Regional Membership Committee Chair for about 10 years. The LACA voted Dai Concierge of the Year in 2016 & he was Employee of the Year at the Sheraton Universal in 2008. Daisaku hopes to share his wide spectrum of experience with Les Clefs d’Or and the LACA, mentoring his LACA colleagues into becoming the best Concierge they can be and even become the “best of the best” as future members of Les Clefs d’Or.